Shipping Information

Thank you for choosing Mamzoo for your shopping needs! We are committed to providing you with a seamless shopping experience, including efficient and reliable shipping services. Please find below our shipping information:

1. Shipping Methods:

   • Standard Shipping: Orders are typically delivered within 5-7 business days from the date of purchase.
   • Expedited Shipping: For customers who need their orders sooner, we offer expedited shipping options with delivery within 2-3 business days.

2. Shipping Costs:

   • Shipping fees are calculated based on various factors, including the weight, size, and destination of the package.
   • The applicable shipping fees will be displayed during the checkout process before you confirm your order.

3. Order Processing:

   • Orders are processed and shipped within 1-2 business days from the date of purchase.
   • Please note that orders placed on weekends or holidays will be processed on the next business day.

4. Tracking Information:

   • Once your order has been shipped, you will receive a confirmation email with a tracking number.
   • You can track your package using the provided tracking number on our website or the carrier's website.

5. International Shipping:

   • • For international shipments, please be aware that customs duties, taxes, or other fees may be levied by the destination country’s authorities. These additional charges are the responsibility of the recipient.
     • Please familiarize yourself with your country’s customs regulations and fees before placing an order. Mamzoo Shop is not responsible for any additional charges incurred during the customs clearance process.

6. Shipping Restrictions:

   • Some items may have shipping restrictions due to size, weight, or destination limitations. Please refer to the product page for any shipping restrictions.

7. Shipping Address:

   • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for packages delivered to incorrect addresses provided by the customer.

8. Delivery Issues:

   • In the rare event of a delivery issue, such as a lost or damaged package, please contact our customer service team immediately. We will work with you to resolve the issue as quickly as possible.

We strive to ensure that your orders are packaged securely and shipped promptly to provide you with a delightful shopping experience. If you have any further questions or concerns regarding our shipping policy, please do not hesitate to reach out to our customer support team. We are here to assist you every step of the way.